PAUNAWA: Kung nagsasalita ka ng Tagalog (Tagalog), maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Appelez le 1 (844) 698-1022.ĪTANSYON: Si w pale Kreyòl Ayisyen(French Creole), gen sèvis èd pou lang ki disponib gratis pou ou. Call 1 (844) 698-1022.ĪTENCIÓN: si habla Español (Spanish), tiene a su disposición servicios gratuitos de asistencia lingüística. Department of Health and Human ServicesĪTTENTION: If you speak English, language assistance services, free of charge, are available to you. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at, or by mail or phone at: You can also file a civil rights complaint with the U.S. If you need help filing a grievance, the Quest Diagnostics Civil Rights Coordinator is available to help you. (800) can file a grievance in person or by mail, fax, or email. If you believe that Quest Diagnostics has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with: If you need these services, contact (844) 698-1022 or ask at a Quest Diagnostics Patient Service Center. Written information in other formats (audio, accessible electronic formats, other formats) Provides aids and services free of charge to people with disabilities to communicate effectively with us, such as:.Provides language services free of charge to people whose primary language is not English, such as:.Quest Diagnostics does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. We strongly recommend that you share your test results with your doctor in order to make the best health decisions.We comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. New York residents may not purchase any other at-home kits. Please note that New York residents may only purchase an at-home kit for a COVID-19 Active Infection Test. Tests with an At-Home Kit option can be purchased in all states except Arizona, New York (with the exception of the COVID-19 Active Infection Test), Alaska, and Hawaii, as well as Puerto Rico.Tests with an In-Person at Quest or In-Person at Drive-Thru option can be purchased in all states except Arizona, Alaska, and Hawaii, as well as Puerto Rico.Quest offers testing you can purchase for yourself, with physician oversight, as follows: Then, have your specimen collected for the testing you purchased. Licensed professionals from PWNHealth LLC and affiliated professional entities (collectively, PWN) will provide clinical oversight of your lab testing, including ordering your selected tests, when appropriate. You can select and pay for lab tests here. Look for more information about the AWN here. If you need help paying for the tests you need, our Patient Assistance Program may be able to help.ĭuring your appointment, you may be asked to sign an Advance Written Notice (AWN). Health plans do not cover all healthcare services. In certain cases, for tests that Quest Diagnostics knows are likely not covered based on a health plan’s policies, we’ll issue you an AWN to notify you of your potential financial responsibility, and we’ll ask that you review and sign it if you’d like to proceed with the service(s). If you have questions about your coverage, contact your insurance company. Your responsibilities typically include copays, deductibles, coinsurance, and any testing services not covered by your plan. Whether you’ll owe a portion of lab testing completely depends on your insurance. We don’t hold your funds and won’t charge you if your insurance pays the full amount. You’ll authorize an amount based on the estimated out-of-pocket cost of your lab test-but we’ll only charge your card if there’s a patient cost after we bill your insurance company. You will need to provide a credit, debit, or health savings card during your Quest Diagnostics visit.
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